SmallBizGenius Analysis

Tessabit, an Italian e-commerce store, offers excellent customer service, fast delivery, and a wide range of high-quality designer products according to customer reviews.

Category Breakdown

Scores based on analysis of 96 recent reviews

Customer Service

9.0/10

Reviewers overwhelmingly praise Tessabit's customer service, describing the staff as attentive, professional, and responsive. Many note receiving prompt assistance, even on issues like incorrect orders.

34 reviews mention this

Shipping & Delivery

8.5/10

Customers report receiving their orders from Tessabit incredibly quickly, often within 1-3 days even for international shipments. Several reviewers highlight the fast delivery as a standout feature.

32 reviews mention this

Product Quality

8.0/10

Reviewers consistently describe the products they receive from Tessabit as being of high quality and as described. A few note receiving items that were damaged or different than expected, but these seem to be isolated incidents.

27 reviews mention this

Pricing & Value

7.5/10

Many customers praise Tessabit's competitive prices, particularly on hard-to-find designer items. However, a few note that the shipping costs can be quite high, offsetting some of the savings.

20 reviews mention this

Pros & Cons

What Customers Love

Excellent customer service Mentioned 34x
"They offer excellent customer service, being very attentive, professional, and responsive. This is quite rare for online stores!"
Fast international shipping Mentioned 32x
"Incredibly fast delivery! Ordered on the Sunday received on Tuesday, I'm in France so no customs fees."
Wide selection of premium brands Mentioned 29x
"Usually i visit the Shops in Como, but this time i odered online… and it was perfect. Tessabit is my preferred Shop with my favorite Labels!"

Common Complaints

High shipping costs Mentioned 18x
"Would've been 5* review had the delivery charge been cheaper."
Occasional issues with order accuracy Mentioned 16x
"Items came with marks all over them creases in the leather all around the shoe and across the front of the boot."

Common Questions About Tessabit

Answers derived from customer review patterns

Is Tessabit legit and trustworthy?

Based on 45 reviews, Tessabit appears to be a legitimate and trustworthy e-commerce store. Customers consistently praise the store's excellent customer service, fast shipping, and high-quality products. While a few issues have been reported, Tessabit seems to make a genuine effort to resolve any problems. Overall, Tessabit seems to be a reliable option for small businesses and individual consumers.

Based on 45 reviews

Does Tessabit have good customer service?

Yes, Tessabit's customer service is a standout feature according to reviewers. Customers describe the staff as attentive, professional, and responsive, often resolving issues quickly. Many note receiving prompt assistance, even on problems like incorrect orders.

Based on 34 reviews

Is Tessabit worth it for small businesses?

For small businesses, Tessabit seems to be a solid choice based on the reviews. Customers highlight the store's fast international shipping, competitive prices on designer goods, and responsive customer service - all of which are important factors for small businesses. However, the relatively high shipping costs may be a concern for some.

Based on 27 reviews

Ready to Try Tessabit?

Save on your first purchase with 3 verified coupon codes.

View Coupons

Looking for Something Different?

Compare Tessabit against 701 similar lifestyle & perks options.

View Alternatives